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javalee · 06-29-2009, 11:06 PM

TAB,

Thanks for such great specific advice. That's what I've been searching for! I did want to let y'all know that the company finally responded very kindly and honored the warranty so I don't have to currently glue anything at all since they will be replacing the entire housing. Apparently this was an issue and now the new housing is all one piece of molded plastic so no more bottom falling out! It's good to know that customer service still matters to some companies (Lifeguard Aquatics by the way; used to be Pentair Aquatics), and it's nice to know I can get good advice here when I need it.

If I ever crack or break this one, TAB, I will know just what to use so thank you!

Javalee

06-29-2009, 11:06 PM	#7 (permalink)
javalee Senior Member Join Date: May 2006 Location: Louisiana Posts: 142 iTrader Ratings: 0 Plant Points: 6200	Re: safe sealant to repair UV sterilizer TAB, Thanks for such great specific advice. That's what I've been searching for! I did want to let y'all know that the company finally responded very kindly and honored the warranty so I don't have to currently glue anything at all since they will be replacing the entire housing. Apparently this was an issue and now the new housing is all one piece of molded plastic so no more bottom falling out! It's good to know that customer service still matters to some companies (Lifeguard Aquatics by the way; used to be Pentair Aquatics), and it's nice to know I can get good advice here when I need it. If I ever crack or break this one, TAB, I will know just what to use so thank you! Javalee