macclellan

Insanely expensive. I just received a quote from them on a 12g trimless (20"x12"x12) with a starfire front panel.. They said $269 + $249 shipping(!). For those not so good at math, that's $518, or $43/gallon.

Glasscages quoted me @ $72 + $35 shipping, but I'm weary of buying from them due to reports of shoddy quality and wet floors.

rountreesj

I'm pretty sure most of the bad experiences come from quite large aquariums...

imcosmokramer

I am not into planted tanks, but rather reef tanks. I ordered from GlassCages.com and I would NEVER do it again. I ordered two tanks. Once arrived chipped, but I said, hey, stuff happens. These were to be used as grow out tanks for corals, so I didn't really care.

However, the build quality was pathetic at best. The glass was not cut straight, the walls did not line up. There was SO MUCH silicone left over that people who saw that tank literally laughed. The price was fine, but there is no way I would ever have them build me a display tank. Even as grow-out tanks, I have considered just throwing them away and starting from scratch, but that would be such a waste of money. How hard is it to cut rectangles of glass, and then silicone them together (assuming this is your job, and you have all the equipment). I was so angry that I did not even contact them. I figured any company that is willing to send that product out, clearly is not concerned with quality.

Anyways, I can not stress enough how terrible these tanks look. Good luck with your decision.

Tex Gal

Tex Guy and I bought a tank from Fishtankshop.com It turns out that the manufacturer was glasscages.com. Paula who owns Fishtankshop.com was polite, followed up on progress and finally made sure the tank was done well. When we went to get the tank at first it came with one side off square. We didn't accept delivery and called Paula. She assured us they would redo it perfectly. The next tank was done well. It's true that there was a lot of excess silicone on the bottom. There was also some at the seams. It was relatively easy to remove. For the price I'm not sure you can beat it. If you are expecting ADA quality you won't be getting that. One thing we liked was that you could order your own dimensions. Tex Guy got a 2' x 2' x 19". Perfect for a planted tank!

robinnight

I got a 20 gal long from them and it's good. I mean it's not ADA quality but the price works for me. I actually got it from the building in TN. Not the best customer service but like I said, it works.

rhodophyta

Guy down the street picked up a tank he ordered and it leaked from Day One. It was a 48" by 48" by 96" tank and it never could be resealed right. The seal that worked looked like a mess, super thick and rough. I have looked at the tanks they bring for sale at conventions (not the presold ones in the truck). Those tanks have always looked good. Maybe it is that they don't want to take them back with them and/or they pick out the nicest ones for point sales. And yes, I have gotten brusk if not rude email replies from them too. I wanted a slightly different size tank from their standard.

king oz

I have dealt with them and so has a friend of mine, my friend also said construction was sloppy, he called them before filling it to let them know what he thought, they told him since he didn't buy a stand from them it wasn't under warranty and to scrape of any messy silicone with a razor blade,lol thought that was there job before letting it leave there facility
I also bought an 8x2x2 240g and must say the construction was up to par on my particular tank, but here is where the rude part comes in again, I live in Wichita ks. the closest stop they had has in okc so I rented a trailer and took the trip, they posted on there site that they would arrive in okc at 9am well the weather was a little ruff so i figured they were running behind after waiting an hour in a hotel parking lot, i decided to give them a call the guy was very rude and said he didn't know where i got my info but they wouldn't be there until 9pm i told him from your site and i happen to be sitting here looking at it on my lap top, I was pissed had to pay for a hotel and the trailer for another day, i complained to him and explained my extra cost now he told me he knew how I could save some money and asked for my credit card number so he could cancel my order, i told him I rented the trailer and drove 2-3 hours to get this tank and I wasn't leaving without it, and he still insisted that I just cancel the order, so very very rude in my opinion.

TAB

Just about every tank maker has the " if its not on mind stand, no warrenity" thing. Realistical, most tanks fail do to lack of support then fail do to bad workmenship( not saying that can't happen)

ashappard

I bought some acrylics from them. cheap and no complaints.
they aren't fancy rimless starfire tanks but they do look nice. No leaks after quite a while and I do like the way they will make a tank any size you like. My favorite tanks from them are two 24x24x17high cubes, trimless but eurobraced - they are excellent for what I do. very glad I bought them.

the woman on the phone was polite, took my dimensions and called me back with a quote.
the shipping container was well put together and I had enough styrofoam sheet to use as shipping box liners for about 2 years.

isnt there a glasscages thread popping up every so often? this whole thing seems so familiar.

uglybuckling

I have a 40 rimless from them. The build quality is reasonably good, and the pickup was pretty close, and customer service was actually great. However, the tank did have a TON of extra silicone sealant on it. Again, like Tex said, pretty easy to take off with a razorblade. I filled it up to test the seams, and it's watertight, but I didn't keep water in it for very long. Anyway, *shrug* no complaints yet.