Glass Cages - Experiences - US Store Reviews

houseofcards · 07-30-2008, 05:36 PM

If anyone has purchased from Glass Cages I'd like to hear about their experiences both in terms of the quality and their drop off service.

kkau1 · 07-30-2008, 06:14 PM

I had a custom rimless tank from them made 2 years ago. They used super thick glass that made the tank too heavy to move alone (3 foot x 18 inches x 22 inches). The silicone was pretty sloppy and the edges didn't really line up all the way, but for the price it was worth it at the time. I picked up my tank from their trailer as they toured around for pet shows i think. Things were good, but after a year and a half the tank sprung a leak on the lower corner of one of the sides. I can almost say for sure that it was due to the construction, it was most likely not framed properly when it was made.

oregon aqua · 07-30-2008, 09:44 PM

The only way i have dealt with them is through a couple of e-mails and i would have to say they came off as pretty rude.

Quote:

i asked about one of the nanos they have listed on their web site and how much it would be to ship UPS to Oregon and the said, to quote from their e-mail (and i'm trying to remember how they wrote it) "we don't do nano tanks and we don't ship glass tanks so this isn't going to work" oh well they had good prices to=0(

this was from a post of mine 3-08-2008

http://www.aquaticplantcentral.com/f...tml#post368480

houseofcards · 07-31-2008, 06:14 AM

Thanks for sharing your experiences. It doesn't sound too good unless they have improved things of late.

speakerguy · 08-02-2008, 04:16 PM

I frequent Reef Central very often and the reviews of Glass Cages are very mixed. I personally would look elsewhere.

If you are considering acrylic, I would look at http://www.envisionacrylics.com/ . They are very highly respected and all the work I've ever seen from them is first rate. The pics on their website hardly do them justice, they are really pretty. A large tank would be much lighter too. It will cost more than Glass Cages though. For a glass tank http://www.miraclesaquariums.com/ is also highly regarded.

What size tank are you looking for? Perfecto, Marineland make up to 300G as a standard size.

houseofcards · 08-03-2008, 05:09 PM

Thanks speakerguy. Wasn't really considering Acrylic. I think miracles is a canadian company, not sure if the shipping will be a deal breaker. I'll have to check them out.

HoC

speakerguy · 08-05-2008, 05:12 PM

http://www.aquariumobsessed.com/ is popular too but I think they are expensive.

derringer · 08-07-2008, 07:48 AM

Quote:

Originally Posted by kkau1

The silicone was pretty sloppy and the edges didn't really line up all the way, but for the price it was worth it at the time.

I had considered them at one time, but I saw those same type of comments numerous times ...

I figure workmanship/craftmanship etc is very important and if they aren't good (professional) enough to get those two areas right, I don't care to give them my money - no matter how cheap it is. At the end of the day you get what you pay for - it seems like a great bargain, but the quality and workmanship leaves a lot to be desired.

sai_dee · 08-07-2008, 11:16 AM

Good to know, I almost purchased some tanks from them some time ago.

Revernance · 08-08-2008, 12:56 AM

Quote:

Originally Posted by oregon aqua

The only way i have dealt with them is through a couple of e-mails and i would have to say they came off as pretty rude. this was from a post of mine 3-08-2008

http://www.aquaticplantcentral.com/f...tml#post368480

Wow, customer service like this leaves me speechless. I recieved a rude email from a company one time.

So I just sent a reply with this link:

http://en.wikipedia.org/wiki/Customer_service

I never heard from them again. I even sent a second email just in case