12-22-2004, 11:31 AM
Join Date: Feb 2003
That's a flip reply. It is possible. I would certainly agree with them if they said it was unlikely. Most failures in power electronics equipment are hard failures. The smoke comes out and it stops working. But I have seen soft failures enough times that I do not agree that there is "no in-between".
On the other hand, troubleshooting this kind of issue is very difficult for a non-technical consumer. You need test equipment a hundred times more expensive than the ballast. So who is going prove them wrong, especially when they have a "can't happen here" attitude? If you return the ballast, will they test it for you? I'm guessing no. It will get trashed, and there will be no data to support or refute their claim.