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Old 08-28-2006, 08:43 PM   #1 (permalink)
 
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Thumbs up My Experience with Manzanita.com

I recently ordered some manzanita wood from Manzanita.com, after seeing so many different successful aquascapes using the branchy sandblasted pieces. I have to commend Rich O'Brien and the Manzanita Burlworks staff for selecting top notch pieces and providing great communication over the telephone. Upon calling them, Rich described the two packages commonly available for aquarium usage a $30 package and a larger $70 package, both excluding shipping charges. He explained the price difference was because they had two boxes available, and the larger box would hold a lot more pieces and be subjected to higher prices, and shipping charges.

He also explained that he and 3-4 person staff are always quite busy with orders. They package, sandblast, design and customize each of their customer's orders themselves. This explains why my previous emails and inquiries were never answered, as this small staff seems to be busy packing orders. Therefore, reaching Manzanita Burlworks is best via telephone. If no one picks up, be patient and try again later. Eventually you’ll get a hold of Rich and have your ordered place in 10 minutes.

Anyways, after taking down a description of what types of wood pieces I wanted (branchy, forks, no sawed off pieces, length, etc.) I decided on getting the larger package to have a variety of pieces to work with. He took down my credit card information, and promised to have it out within a week.
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Old 08-28-2006, 08:43 PM   #2 (permalink)
 
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Less than two weeks after our conversation, a 20 lb, approximately 3x4 foot box was waiting outside my door. This box was so big you probably could squeeze in and sit in it!


Super sized Box
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Old 08-28-2006, 08:44 PM   #3 (permalink)
 
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Sample shot of Manzanita Sandblasted Pieces (colors are actually more gray then above)

As you can tell, I’m very happy with my purchase. I would recommend purchasing manzanita wood from Manzanita Burlworks.

-John N.
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Old 08-28-2006, 09:02 PM   #4 (permalink)
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I'd like to second John's experiences. Rich was enormously helpful, but the only way to reach him is to keep calling until you catch him. It did take a couple of phone calls to actually get the package "on the way", but he hand-picked a few pieces and actually measured their dimensions while I was on the phone with him.

You can see my 180g journal for a look at the pieces he sent. One of them is a large burl that will be a centerpiece for the tank. The $70 package is enormous. This would be perfect for a club or group order if intended for smaller tanks.
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Old 09-14-2006, 12:10 AM   #5 (permalink)
 
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Default Sinking it, and releasing the Tannins

Had some time to soak the wood. Though after the two days, the wood sank completely by itself, I still have to wait three to four weeks for the tannins to completely be released from what I've heard. No biggie, the wood looks still great!



-John N.
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Old 09-14-2006, 06:18 AM   #6 (permalink)
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You're not alone, John...I have had nothing but great quality and service with Rich and Manzanita.com I always call and talk to him personally when ordering. Just so he know what I expect, and he always delivers.
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Old 09-15-2006, 06:26 PM   #7 (permalink)
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so there aren't any problems with sinking? That's been my biggest frustration, finding a piece that sinks.
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Old 09-15-2006, 07:54 PM   #8 (permalink)
 
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I have had a piece or two not sink very well. It soaked for months and it would kinda hover a bit. Not sink down. I just weighted it with a rock. No big deal.
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Old 09-15-2006, 08:41 PM   #9 (permalink)
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Quote:
Originally Posted by chiahead
I have had a piece or two not sink very well. It soaked for months and it would kinda hover a bit. Not sink down. I just weighted it with a rock. No big deal.
Same.
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Old 09-16-2006, 11:34 AM   #10 (permalink)
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how much was shipping on the $70 package, if you don't mind sharing?
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