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-   -   New member wants to register, but can't. (https://www.aquaticplantcentral.com/forumapc/apc-forum-support/143353-new-member-wants-register-but-cant.html)

DutchMuch 05-19-2019 12:56 PM

New member wants to register, but can't.
 
https://i.imgur.com/Rj6QM5Z.png

APC_Admin 05-21-2019 11:47 AM

Re: New member wants to register, but can't.
 
Quote:

Originally Posted by DutchMuch (Post 998091)

Hello there,

It could be the IP that they're on.
We'll need to get that checked on our end.
Are they running on any VPN? Or IPv6?

Ed

DutchMuch 05-21-2019 12:50 PM

Re: New member wants to register, but can't.
 
Quote:

Originally Posted by APC_Admin (Post 998115)
Hello there,


Are they running on any VPN? Or IPv6?

Ed

no

APC_Admin 05-22-2019 11:41 AM

Re: New member wants to register, but can't.
 
Thanks,

Is there an email where I can contact that user?
If so, can you PM us it and we'll try to get this sorted?

Sorry for the inconvenience,

Ed

DutchMuch 05-30-2019 04:09 PM

Re: New member wants to register, but can't.
 
sent

APC_Admin 05-31-2019 07:32 AM

Re: New member wants to register, but can't.
 
Received. We'll get them sorted

Kevin


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