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Old 01-13-2006, 01:45 PM   #1 (permalink)
ShortFin
Senior Member
 
Join Date: Jan 2006
Location: SoCal, Ca
Posts: 149
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Default SoilMaster - Online Order - Beware

So. Cal buyers beware.

Just to alert anyone who is planning to order SoilMaster through the internet be aware that shipping charges may apply even though your order confirmation does not say so.

I've ordered online a bag to be pick-up at the store. The total amount is $16.03 + $1.24(tax) = $17.27. When I phone the store to see if the item has arrived, the manager told me that there would be be shipping charges around $30. I've asked him why because I do not see anywhere in my invoice that there would be shipping charges. He basically say he doesn't know why and would have to phone corporate about it.

Well, I went to phone the number provided on the web-site (800.321.5325) and ask about it. The lady on the other line confirmed that shipping charges would apply because they have to get it from Florida.

The pick-up date is incorrected too because they didn't even process it (I choose the earliest pick-up when I order it) which is the next day.

I cancelled my order.
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