That is what was said of my Hino CRSs' 2 weeks ago:frusty:. Got an e-mail back full of profanity also blaming his current family issues even though my case should have been taken care of atleast 2 months ago.i got an email from him two days ago regarding my recent order of snails. apparently his grandmother is sick and he's taking care of her. that's why he took all of his stock off the web. my order is going to ship monday, he says.