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The last time I ordered from them, I ordered plants from their Specialty list (which is now defunct, apparently). They substituted just about everything I ordered from that list, despite my clearly-worded comment "No substitutions, please".

They didn't make me pay for the plants that they couldn't send, and it ended up being cheap, but it was still an unsatisfactory experience.

On the other hand, the martii sword they sent me was huge and healthy.
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