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Well I made the mistake of ordering shrimp from them. they charged my $70 for shipping, and when the shrimp arrived, i had around 40-50% DOA, and even after careful drip acclimation had more die during first night. I won't be buying shrimp from them ever again.

I have no experience with their plants.

Rating3
ProsTheir plants....Maybe?
Constiny shrimp, high %age of die-off
Would you recommend?no
 

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247 Posts
In my experience, I recieve very small cuttings of plants, I order almost $60 worth of plants + $40 dollars shipping for a 1 pound package. This is an insane price to pay for plants that barely fill a ten gallon. In Addition, I receive some dead plants and ask for a re-order but was charge for another $40 worth of shipping.:-x

Rating1
ProsUmm....None?
ConsInsane shipping price, shipped 2 day service on friday, small samples
Would you recommend?no
 

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17 Posts
I placed two orders from this company within 12 hours of each other one for plants and shrimp, and another for fish and snails. As the orders were separate I was prepared to get billed for two separate shipments. Without any request on my part they combined the shipments and shipped them on a tuesday instead of Thursday. I live in California and selected shipping via Cal overnight instead of Fedex and the package arrive weds morning at 8am. Plants looked great, shrimp and snails are still doing fine, and they included 1 extra flag-fish more than I ordered for no charge. The extra flag died the next day but the rest are doing great a month later. They also gave me more females than males so I wont have agression problems between them which is great.

Would really recommend them if you live in the Cal Overnight delivery area as they guarantee 10am delivery and the shipping is much cheaper than ups or fedex.

Rating9
ProsShipping Speed, Free Extras, Shipping Charge
ConsMinimum order amounts
Would you recommend?yes
 

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178 Posts
I had ordered from AAG in the late 1990's and had a really positive experience and was very disappointed this was not the case this time.

About half the fish and shrimp arrived dead, the order was short one variety of plant. When contacted they apologized and promised to send out the missing plants and replace the animals - I was very happy until I saw they charged me $60 shipping for the replacements including the plants they did not include with the initial shipment!

The replacements arrived and again, half the shrimp were dead.

As mentioned, I was happy with the compacta Amazon swords and the Red Temples but the other plants I ordered, particularly the dwarf hairgrass, 1 xlg sword, cuban broadleaf chain swords were tiny and the leaves were in awful shape. Literally the single sprig of anachris in with the Amano shrimp was larger than all 10 of the cuban broadleaf chain swords put together.

Rating3
ProsCompacta amazon swords, Red Temples were large and beautiful
ConsFish and shrimp % die off, order arrived incomplete, charged shipping for parts of order they did not send!
Would you recommend?no
 

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234 Posts
I recently ordered over $100 worth of plants to get my 55gal goldfish tank started. The 3 large swords were in great shape and the sag and anarcharis looked decent, but nothing else I ordered looked remotely healthy.

The crypts had no root structure, most of them needed at least a leaf or two trimmed off (out of no more than 2-3 leaves per plant), and some of them couldn't be salvaged at all. I ordered about 25 crypts, and they literally counted a stem with a leaf on it and one tiny root hanging off as a "plant."

Likewise with the vals, which had maybe 3-6 leaves each and half of them needed to be trimmed off.

Then there was the supposedly 6x12" plot of microsword I ordered for $17--there was almost no root structure at all and it was a mess of thin, tangled plants. The plant was so pale and yellow that I could barely tell the roots from the leaves. After 3 weeks under high light and with CO2 injection/ferts, it's finally perking up a little.

I also got a dead fish in with the microsword, which my cats enjoyed smelling but I did not.

The shipping was about $50, I believe, and I never received a shipping notification email, so I wasn't even sure anything had shipped or if my plants had been in stock at all until I received them 2 weeks later.

Overall, I would say go somewhere else, even if you need a large plant package. The selection is okay, but the plant quality is very poor in my experience. I don't have much experience with their customer service, except for the lack of communication about shipping.

Rating3
Prosdecent selection
Consplant quality, communication
Would you recommend?no
 

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125 Posts
I hate to go against the grain :), but I just received my latest order from AZ gardens and I was happy with it. Maybe I'm lucky but this is the 3rd time that I have ordered from them, and I was once again satisfied with the quality and price. I received exactly what I ordered and it shipped exactly as they said it would. In my opinion, I got alot of plants for my money. For $120, I got enough to fully stuff my 120g.

The shipping was $50ish but that's what I expected given that the plants were overnighted- they have to pay FedEx to ship the plants to you so really, it seems justifiable.. In fact, I contacted them prior for a shipping estimate which they quickly provided. The point here is, if you only want a small amount of plants, buy from someone here or at your LFS as the shipping does cost a bit.

Rating9
ProsGood variety, nice plants, reasonable price, fast delivery.
ConsNone from my perspective.
Would you recommend?yes
 

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23 Posts
All my live stock arrived alive no complaints.

Rating6
ProsLive shrimp and fish
ConsShipping fees
Would you recommend?yes
 

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2 Posts
Peter @ AZ Gardens is great to deal with and very knowledgable. Plants came as ordered and were very nice size. I just wish shipping was a little cheaper. I would use them again.

Rating8
ProsPlants came healthy
Conspricey shipping but they can't control that
Would you recommend?yes
 

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12 Posts
My experience has been mixed. My most recent order came with one mislabeled plant (Madagascar lace plant, so kind of hard to misidentify) and the crypts were tiny, and as another poster said, a plant was 1 leaf with a tiny root. Many of the plants were emersed grown, which can be a problem when starting a new tank.

Second order was placed but has yet to arrive, despite being placed well ahead of the deadline for shipping. No communication saying what reason for the delay. Some people claim the merchant is just a transshipper, and if they dont get it from their supplier, you dont get it.

Rating3
Proswide selection
Constiny plants for some species
Would you recommend?yes
 

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42 Posts
I bought a bunch of plants to stock my 75 amazon tank
I ordered 3 small amazon swords, they gave me very large healthy specimens.
All the other plants came in fine with generous amounts.(I was planning on getting a few amount and make cuttings, didn't need too)

My only problem is that the bunch of vallesneria and dwarf hair grass died(due to my part of bad lighting and care)
So not there fault.

Rating9
ProsGood Cheap Selection
ConsKinda slow shipping, some unhealthy plants
Would you recommend?yes
 

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Would not recommend this company- they reserve the right to send you ANYTHING they deem a worthy substitute of what you actually order unless you find the fine print somewhere and un-check this option. After speaking with other members, they don't actually carry Cyperus Helferi- I got Blyxa Aubertti instead and another memeber also got something else.

What's really frustrating is I placed my order by phone and the person confirmed that they had it- they didn't. Then they charged me $45 in shipping. No ice/heat packs, still took 3 days. Plants arrived super sad looking and battered- called and was told that I should just chop off all the green and this would be fine. Yeah- but what did I pay $45 for?!? No compensation for lousy plants that I didn't order.

In short, find someone else to get plants from. The sales person actually told me "most of our customers just want something green- so yeah, that's usually what we send them." Mine was brown...

Rating1
ProsNone
ConsSee below
Would you recommend?no
 
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