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Placed 2 successive orders a while ago during the course of 12 hours, orders arrived after being on hold for weeks and only taken off \"hold\" when I wondered where my plants were and requested my order information. The order was packaged twice and of course, I was charged double for shipping and \"handling\". (They actually remembered to bill me as soon as the order was placed, but forgot to send the products...)

The plants arrived in terrible condition,though that may have been the weather. Every plant was infantile in size and I did not get the full quantity that I ordered and paid for. (I think I got a few fronds of X-mas moss...)

Retailer NOT recommended.

Rating2
ProsWide Range
ConsSlow ineffective communication, Product less than expected
Would you recommend?no
 

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5,865 Posts
I ordered Pogostemon stellatus from this company last March. I emailed and called the owner several times regarding the status of my order several times over the course of 4-5 months and never got a response back. Finally sometime in the middle of the summer I got an email stated that my order had shipped. When it arrived I got nothing but hot mush. I emailed him (and tried calling him) to ask for a refund. To my suprise he actually replied and referred me to their no refund policy.

I wrote back saying that he should have used a cold pack in the middle of the summer. He responded that I did not request one and therefore that was my problem. Funny, but I had ordered the plants in March so a cold pack didn\'t enter my mind as necessary then.

This owner has threatened me and several others who have said they will speak out or have spoken out on forums that he will sue them.

Avoid a headache and give the other vendors your business.

Rating1
Prosnone, nada, zero, nil, zilch
Consslow shipping, no response to email, owner was rude
Would you recommend?no
 

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3 Posts
I was very patient as it was just after the hurricane, but communication was very difficult and he was not friendly at all! I got charged twice and never could get the other charge removed. I bought 50 some odd bucks worth of plants so the extra charge was more than an inconvenience! I eventually did get the plants and they were in good shape. Will not deal with him in future despite the great selection, buyer beware!!

Rating2
ProsPlants arrived in good shape
ConsDouble charged, took months to get plants.
Would you recommend?no
 

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5 Posts
I had placed an order and the website said 'pending' for weeks. I tried calling and got a fax line, then emailed 2 different addresses and no response ever. Luckily I came across this forum and just cancelled the order. Phew. Thanks for saving me an even bigger headache.

Prosthe website works
Consno communication whatsoever
Would you recommend?no
 

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40 Posts
Ordered 4 different species of plant. Was substituted with 4 different species that weren't even close to what I ordered.

Prosplants came in fairly quickly
Consdidn't get what I wanted
Would you recommend?no
 

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1,614 Posts
This company is not worth doing biusness with. They will steal your money.
Dont do biusness with this guy. He sux bad.
Bad place.
No good customer service
He wont ship your order.
Wont give you Info back
wont reply to anything you send him.
IM going to work on telling the world how much he sux.
DONT GIVE THEM YOUR TIME. SAVE YOUR MONEY GO SOMEPLACE ELLSE.

Rating1
ProsArray
ConsArray
Would you recommend?yes
 

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23 Posts
I ordered 15 Amano shrimp only recieved 5 and out of the 5 only 2 survived. Awful customer service.
I asked for the 10 that I was missing. The rep accussed me of lying so I told him I was going to report him to my CC company he told to go head. Do not give these crooks any of your hard earned money.

Rating1
ProsNone
ConsList too long
Would you recommend?no
 
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