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Best bet is to give jbj a call and they can better help you over the phone.

Upon discovery of a defect, the merchandise should be sent prepaid to:

Transworld Aquatics Enterprises, Inc.
3730 Unit 6, West Century Blvd.
Inglewood, CA 90308

Please call our Customer Service lines at (310) 672-4021 or (310) 672-4099 between
9:00 a.m. and 5:00 p.m. Pacific Standard Time for warranty claims or technical questions.

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