Joined
·
2,918 Posts
I ordered a number of diffusers from Aquatic Magic on May 29th and haven't received them yet.
Item Name: Rhinox 1000 - Japanese Co2 diffuser
Quantity: 1
Total: $9.95 USD
Item Name: Nano Co2 diffuser
Quantity: 1
Total: $5.95 USD
Item Name: Rhinox 2000 - Japanese Co2 diffuser
Quantity: 1
Total: $18.95 USD
The Nano Co2 diffuser was listed as unavailable when I completed my order but it's been nearly a month and I haven't heard anything from Aquatic Magic saying they have or haven't ordered a replacement and sent out my order. Neither have I heard anything from any shipping agency saying that my order has been shipped, either complete or incomplete. Nearly a month without any sort of communication is getting to be too much. I expect better service from a business that APC allows to sponsor their site. Right now I'm very dissapointed by the lack of communication and service.
Aquatic Magic, please let me know what the status of my order is, I've sent you a PM with the transaction ID and invoice ID.
Phil
Item Name: Rhinox 1000 - Japanese Co2 diffuser
Quantity: 1
Total: $9.95 USD
Item Name: Nano Co2 diffuser
Quantity: 1
Total: $5.95 USD
Item Name: Rhinox 2000 - Japanese Co2 diffuser
Quantity: 1
Total: $18.95 USD
The Nano Co2 diffuser was listed as unavailable when I completed my order but it's been nearly a month and I haven't heard anything from Aquatic Magic saying they have or haven't ordered a replacement and sent out my order. Neither have I heard anything from any shipping agency saying that my order has been shipped, either complete or incomplete. Nearly a month without any sort of communication is getting to be too much. I expect better service from a business that APC allows to sponsor their site. Right now I'm very dissapointed by the lack of communication and service.
Aquatic Magic, please let me know what the status of my order is, I've sent you a PM with the transaction ID and invoice ID.
Phil