Aquatic Plant Forum banner
21 - 24 of 24 Posts

·
Registered
Joined
·
852 Posts
Robert Hudson said:
Well there is a reason why they both now have only a six month warranty...it is because they both get too many returns and it is costing them too much money.
There is a simple solution to this: produce a quality product with very little potential for malfunction, and you'll make money instead of losing it.

This is a mechanical item, it's not like we're talking circuit boards here. Things like tighter joints and better seals would help (problems my local vendor has told me are most common), and would cost virtually nothing. What we have here are companies who seem either too lazy or too disinterested in the products to invest in R&D to pursue improvements.
 

·
Registered
Joined
·
2,552 Posts
JBJ Reg has been running since April 04 with no issues. I replace the washer each time wiht the one that the gas co. provides with each refill. One time I used teflon tape and it caused problems. Went thru the tank in a few hours.
 

·
Registered
Joined
·
54 Posts
Error said:
There is a simple solution to this: produce a quality product with very little potential for malfunction, and you'll make money instead of losing it.

This is a mechanical item, it's not like we're talking circuit boards here. Things like tighter joints and better seals would help (problems my local vendor has told me are most common), and would cost virtually nothing. What we have here are companies who seem either too lazy or too disinterested in the products to invest in R&D to pursue improvements.
It's not just product isses, it's a service issue as well. There are companies teling customers different stories every time they call and do complete flip flops from one call to the next.
 
21 - 24 of 24 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top