"From the looks of it, they are folded pieces of plastic. You put your package on one, and if it bends beyond a certain point, then your package is over the limit (1, 2, or 3 lbs.) "
They sent me an e-mail last week about it too since I have an account, but I haven't been able to log into their site since then. I thought maybe it was just me, but it sounds like you guys are able to get in, so I better check further into why I can't get (log) in. :?
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